Patient Account Representative - Business OfficePrint

Job Summary

Bellevue Ear, Nose & Throat Clinic, a division of Proliance Surgeons, P.S., Inc., is currently seeking a Patient Account Representative to work in their business office in Issaquah.

Job Description

Posted: 12/20/2016
Status: Full Time
Type: Administrative
City: Issaquah, WA

Job Summary:

Monitors all charges over 45 + days to assure accounts are processed and paid accordingly.


Essential Qualities:

The essential qualities include but are not limited to:

  • Patient and pleasant personality. Works well with all types of people
  • Strong written and verbal communication skills
  • Team Player; interfaces well with staff, patients and providers
  • Maintains professional demeanor
  • Dependable
  • Strong critical thinking skills and problem solver
  • Organized


Duties and Responsibilities:

  • Works all unpaid claims at 45 + days
  • Handles incoming patient and insurance calls
  • Phone payments posted accordingly
  • Communicates with billing staff when claims are denied for reasons such as: bundling, incorrect or missing modifier
  • Process insurance and patient refunds
  • Handles patient collection accounts

Job Qualifications:

Education / Certification/ Experience

  • Previous work experience in customer service, patient billing office and other related health care field.
  • Medical coding experience
  • Experience with health plan/insurance claims
  • Minimum two years in patient accounting
  • Previous experience in ENT or surgical billing preferred

Other Skills/Knowledge/Abilities

  • Ability to work effectively in a team environment and independently
  • Excellent communication and interpersonal skills
  • Ability to organize, prioritize and work efficiently with attention to detail
  • Working knowledge of an electronic medical record
  • Ability to grasp new concepts and skills
  • Honesty and integrity


How to Apply:

For those interested in applying, please send your email and cover letter to:

Apply Now

File types allowed: txt, doc, docx, xlsx, word, pdf