Certified Medical AssistantPrint

Job Summary

Three Rivers, Ear, Nose, and Throat, (TRENT) is a division of Proliance Surgeons, is a small two Provider office located in Kennewick is seeking to fill a full time Certified Medical Assistant position.

Job Description

Posted: 01/03/2017
Status: Full Time
Type: Clinical
Care Center: Three Rivers ENT
City: Tri-Cities, WA

Three Rivers, Ear, Nose, and Throat, (TRENT) is a specialty medical practice devoted to improving the health and well-being of patients within the field of ENT.  It was founded with the philosophy that patient needs come first, and the strong belief that treating individuals with dignity, respect, and compassion is vital to delivering the best care possible.

Our mission is to provide the highest quality of care through diligent attention to patient needs, while remaining true to our core values of integrity, hard work, and responsibility.  We continuously seek innovative ideas, adapt to changes and the latest advances in our field, and maintain close collaboration with other health-care providers, all in an effort to best serve the patient.  Our goal is to become the premier ENT practice in the Tri-Cities and surrounding areas.

Position Summary: 

The Medical Assistant is responsible for participating and assisting in the care of the patient, under the direct supervision of the Health Care Provider and in collaboration with the healthcare team.  The Medical Assistant is responsible for taking the patient’s health history, administering injections, and assisting with examinations and procedures as trained and authorized under state licensure.  The Medical Assistant performs both administrative and clinical duties to support and represent the Providers and the Organization in a professional manner.  Medical Assistants are instrumental in helping patient’s feel at ease and often explain to the patients the Providers instructions as directed.

We have a reputation for being the best in our business and we expect all our employees to uphold and contribute to our excellent reputation.

The target hiring wage is between $15.00 - $15.50 per hour.


Essential Skills and Experience:

  1. Current Certified Medical Assistant licensure through the Washington State Department of Health.
  2. Able to effectively relate via the telephone and in-person to serve the needs of the patients, clients and visitors in a manner that is efficient and productive.


Desired Skills:

  1. 1 year of experience in a Medical Clinic setting is preferred.
  2. Nationally recognized certification is preferred.
  3. Bi-lingual is preferred


Essential Functions:

  1. Provide exceptional customer service to our patients in an environment that promotes their rights, dignity, freedom of choice and individuality.
  2. Recognize obstacles and notify patients of wait time.
  3. Collect patient information. Review medical histories, current allergies and medications. Obtain and record patient’s vital signs: temperature, pulse, respirations, blood pressure, weight and height. Report assessment findings to the practitioner, and record appropriately in a timely manner. 
  4. Assist patients to exam room and prepare patients for examination. Assist patient in wheel chairs to and from exam table, procedure table, and scales utilizing proper body mechanics and safety measures.
  5. Organize patient care activities based on assessment findings.
  6. Assist practitioner in identified patient procedures, treatments, and examinations within the scope of practice of the Medical Assistant licensure.
  7. Provide appropriate patient education, health information materials and community resources lists as directed, and maintain educational supplies. Identify patient’s need for additional information, and refer to appropriate healthcare resources.
  8. Order, stock, and maintain exam room and clinic area with standard levels of supplies, medications, linens, forms and equipment. Recognize patient care trends affecting unit supplies and notify Office Lead and/or Provider.
  9. Operate clinical equipment according to equipment procedures. Regularly check clinic area and rooms for any malfunctioning equipment and general maintenance problems. Report findings to supervisor and/or other appropriate person.
  10. Perform related tasks, which include requests for prescription refills, responding to phone calls, taking and relaying messages, and directing patient flow. Facilitate communication between the patient and the provider.
  11. Administrative duties include but are not limited to: using computer applications, answering phones, greeting patients, updating and filing patient medical records, coding and filling out insurance forms, scheduling appointments, arranging for hospital admissions and laboratory services, handling correspondence, billing, and bookkeeping.
  12. Participate in staff meetings and provide input, utilize problem solving skills, and provide resolutions in order to assist in creating a positive work environment.
  13. Adhere to all of the centers standard policies and procedures including HIPAA, infection control, fire and safety, human resources, and departmental procedures.
  14. Maintain strictest confidentiality.
  15. Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the organization.

Salary DOE.


How to Apply:

To apply please email your cover letter and resume to nosmcareers@proliancesurgeons.com.



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