Front Desk Receptionist/Clerical Support Print

Job Summary

The Proliance Center for Spine and Joint Replacement Surgery of Puget Sound, a division of Proliance Surgeons, Inc., is seeking a motivated Front Desk Receptionist/Clerical Support person.

Job Description

Posted: 06/29/2017
Status: Full Time
Type: Administrative
City: Mountlake Terrace, WA

Front Desk Receptionist/Clerical Support is responsible for creating an exceptional patient experience by delivering outstanding customer service. The Front Desk Receptionist/Clerical Support also provides support to the business office.


  • Greet patients in a manner which is respectful and courteous, making them feel comfortable and welcome
  • Schedule and coordinate appointments as directed
  • Answer phone calls courteously, collect and document detailed information and route phone calls appropriately
  • Prepare patient charts
  • Check-in patients, verify all demographic and insurance information, collect all required co-pays, and update account information as necessary
  • Maintain an organized and clean work area, as well as patient waiting area
  • Efficiently provide basic office administrative support tasks such as mailing, faxing, sorting, typing, filing, etc.
  • Participate and contribute in a team-based environment
  • Maintain a team supportive attendance record
  • Follow HIPPA regulations
  • Adapt and perform effectively in a continuously changing environment
  • Communication, conduct and dress portray a professional quality at all times
  • Other duties as assigned

How to Apply:

If interested in applying, please email your cover letter and resume through the form below or email to

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