Patient Accounts RepresentativePrint

Job Summary

Orthopedic Physician Associates, a division of Proliance Surgeons, Inc., an orthopedic practice minutes from downtown Seattle, is looking for a dynamic individual to join our Business Office as a Patient Accounts Representative (PAR).

Job Description

Posted: 03/08/2018
Status: Full Time
Type: Administrative
City: Seattle, WA

The role of the PAR is to provide excellent customer service and billing assistance to our patients, and general support to the business office. This includes complete patient account representation from the data entry of payments and adjustments through the handling of billing inquiries and accepting payments over the phone or in person. The successful candidate will possess excellent phone etiquette, the ability to remain calm and professional under pressure and consistently maintain positive interactions with patients, physicians and coworkers.  Strong attention to detail and accuracy skills are required.

Duties and responsibilities include:

  • Troubleshoot and problem solve accounts
  • Posting of private and insurance payments; completing adjustments to patient accounts
  • Interact with Business Office personnel and management to resolve patient billing questions or concerns
  • Updating of patient insurance information, including demographic entry and notes on accounts.
  • Customer service - answer billing inquiries from patients over phone and in person
  • Collect co-pays/pre-payments

Desired Qualifications:

  • 2 years patient account/medical billing experience
  • Ability to read and interpret Explanation of Benefits/EOB’s
  • Skill in organizing and reporting information that is accurate and complete
  • Ability to maintain composure in stressful situations and to communicate professionally in person and on the phone

We offer competitive wages, excellent benefits and an opportunity to work with a wonderful team for great physicians.

How to Apply:

If interested in applying, please email your cover letter, résumé, and desired salary requirements through the form below or email to

To find out more about Orthopedic Physician Associates, please visit us on the web at

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