Patient Account RepresentativePrint

Job Summary

Orthopedic Specialists of Seattle, a division of Proliance Surgeons, Inc., is seeking a full-time Patient Account Representative.

Job Description

Posted: 01/17/2018
Status: Full Time
Type: Administrative
City: Seattle, WA

This position is responsible for a variety of duties including payment posting, ERA review, charge entry, and unpaid claim follow-up.

Primary Responsibilities:

·         Data entry of medical charges and claims submittal

·         Make adjustments to and rebill patient accounts

·         Research, audit, and investigate proper payment of claims and patient accounts

·         Updating of patient insurance information, including memo entry for billing documentation

·         Customer service

Secondary Responsibilities:

·         Process ERA vouchers

  • Check payments for multiple payors as well as patient payments

·         Accounts receivable follow-up; includes written and verbal correspondence with patients and insurers


·         Minimum 2 years medical billing experience required; orthopedic experience preferred

·         Ability to read and interpret EOBs

·         Problem solving skills

·         Knowledge of medical terminology and CPT and ICD9 coding

·         Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physicians and staff

·         Skill in organizing and reporting information that is accurate and complete

·         Ability to maintain composure in stressful situations

·         Skill in establishing and maintaining effective working relationships with all staff

·         Ability to communicate effectively in person and over the phone

·         Nextgen software experience a plus

Desired Skills:

Ideal candidate will have experience with specialist services

  • Physical therapy
  • MRI
  • Surgery billing

We offer competitive wages and great benefits--and an opportunity to work with a wonderful team for great physicians.

How to Apply:

If interested in applying, please email your cover letter and resume through the form below or email to

Apply Now

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