We are seeking an outgoing, positive employee to join our fast pace, growing hand surgical team. Our physicians and staff work together to ensure that patients receive the highest quality of care for their injuries or disorders of the hands and upper extremities. Our mission is to provide quality and compassionate medical care to the community, to educate and assist patients in their healing process and to create a safe and inviting environment for our patients and staff.
For this position include, but are not limited to:
Outgoing, high energy, and positive attitude!
Answering incoming calls, screening calls and taking/checking messages
Making copies of front desk forms as needed
Calling and Scheduling Referrals
Checking patients in and checking patients out
Preparing medical record requests for patient pick up
Scanning in insurance cards from satellite offices
Fax notes and op reports to L&I
Verifying and building new patient insurance
Processing Medical records
Essential Skills and Experience:
The requirements listed below are representative of the knowledge, skills and/or abilities required:
High school diploma or equivalent
1-2 years' experience in an office environment is a plus
Familiarity with Electronic Medical Records is a plus, but not required
Intermediate computer knowledge and skills; training and/or experience with computer data entry.
NextGen and Centricity experience a plus, but not required
Consistency and timeliness in attendance
Excellent problem solving skills and ability to adapt to change
Excellent phone etiquette and ability to communicate effectively
Ability to work with diverse people groups
Excellent customer service and interpersonal communication skills
We are a very busy practice so the ability to multi-task with critical thinking is a huge plus
Self-motivation with close attention to detail is key
We offer an excellent benefits package which includes 401k, medical/dental/vision.
Position details: Full-time, Monday through Friday 7:30am-4:30pm.