Patient Services/Call Center Print

Job Summary

Proliance Orthopedic Associates, a division of Proliance Surgeons, Inc., is a busy orthopedic practice with 4 clinics and an ambulatory surgery center, looking for a patient-focused professional to perform scheduling and registration duties.

Job Description

Posted: 03/16/2018
Status: Full Time
Type: Administrative
City: Renton, WA

The scheduler position will be a part of a Call Center Team responsible for appointment scheduling with a high call volume multiline phone system, verifies & updates patient demographics, collects insurance coverage information and obtains medical records.  This position will communicate regularly with the medical staff to ensure the appointments are coordinated and scheduled to according to office protocols.         

Skills & Qualifications:

The ideal candidate will have:

  • A professional upbeat demeanour
  • Be able to work independently as well as closely with a team
  • Communicate clearly, effectively, and professionally across all forums
  • Ability to multi-task in a fast paced environment
  • Strong attention to detail
  • Organizational skills
  • Computer skills
  • Flexibility with accepting new tasks
  • Candidate will need to be consistent, reliable, and punctual


  • High School education
  • Prefer 2 year scheduling experience  
  • Knowledge of insurances
  • Knowledge of medical terminology

This is a full-time position Monday through Friday. We offer a competitive wage, excellent benefits and 401k contribution.

How to Apply:

If interested in applying, please email your cover letter and resume through the form below or email to or fax to:  425-656-5341 Attn: Jamie Patnode, HR Director.

Apply Now

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