Experienced Medical Receptionist Print

Job Summary

Vitreoretinal Associates of Washington, a division of Proliance Surgeons Inc., is seeking an experienced Medical Receptionist to join our team.

Job Description

Posted: 08/10/2018
Status: Full Time
Type: Administrative
City: Seattle, WA

Monday through Friday (8:30 – 5) in Seattle

Competitive wages with excellent benefits

We are a 9 provider, 6 location retina surgery practice. Our physicians are outstanding and the team that supports them is equally exceptional. As a division of Proliance Surgeons we are able to offer our employees a great small clinic atmosphere with the benefits of a large medical network.

We offer outstanding care to our patients by handling a high volume of calls, registering and scheduling patients using NextGen software and proactively verifying patient benefits.


Essential qualities necessary include, but are not limited to:

  • Patient and pleasant personality; works well with a variety of people
  • Detail oriented
  • Team player
  • Ability to work independently, with little supervision
  • Interfaces well with staff and physicians
  • Professional demeanor

Job Responsibilities:

  • Schedule appointments via telephone and in person
  • Check in/register patients, verify information on established patients, and update patient information in computer
  • Collect co-pays and payments on account in person and over the phone
  • Answer patient calls and direct appropriately
  • Accomplish other front office tasks such as records filing, faxing, opening mail, etc.
  • Assist patients with online portal access
  • Complete duties as directed by supervisor.


  • High School education
  • Minimum one year Medical Reception experience (desired)  


  • Prioritize
  • Self-direct
  • Superior attention to detail
  • Ability to multi-task
  • We are looking for someone who can hit the ground running but can pace themselves enough to understand that the medical field is ever evolving.
  • Asking questions instead of making assumptions is the key to being successful and learning all the idiosyncrasies of insurance requirements, scheduling protocol and so on.
  • Problem solving skills
  • Skill in using a computer
  • Ability to type/data entry
  • Ability to remove oneself personally from given situations, remaining objective
  • Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff
  • Skill in organizing and reporting information that is accurate and complete
  • Understanding of the need for and evidence of consistent respect for confidentiality
  • Ability to maintain composure in stressful situations
  • Skill in establishing and maintaining effective working relationships with all staff
  • Ability to prepare records in accordance with detailed instructions
  • Ability to communicate clearly
  • Consistency and timeliness in attendance

How to Apply:

If interested in applying, please submit your resume through the form below or email to Gidget Painter g.painter@proliancesurgeons.com.

Applicants need not submit a cover letter unless they wish to explain gaps in employment.



Apply Now

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