Medical Receptionist Print

Job Summary

ProOrtho, a division of Proliance Surgeons Inc., is seeking a Medical Receptionist to join our team.

Job Description

Posted: 01/24/2019
Status: Full Time
Type: Administrative
Care Center: Pro Ortho
City: Seattle, WA

Essential Job Functions:

  • Act as a liaison for patient appointments
  • Gathering and inputting registration information into NextGen software
  • Working in a team environment to perform front office support duties, including:
    • Booking appointments
    • Greeting patients
    • Processing necessary information to support that activity
    • Triaging with physicians and medical assistants on acute scheduling problems


Essential qualities necessary include, but are not limited to:

  • Patient and pleasant personality; works well with a variety of people
  • Detail oriented
  • Team player
  • Ability to work independently, with little supervision
  • Interfaces well with staff and physicians
  • Professional demeanor

Job Responsibilties:

  • Schedule appointments via telephone and in person
  • Check in/register patients, verify information on established patients, and update patient information in computer
  • Collect co-pays and daily balancing of cash box.
  • Answer patient calls and direct appropriately.
  • Facilitate flow of patients by coordinating with medical assistants
  • Accomplish other front office tasks such as records filing, faxing, opening mail, etc.
  • Assist patients with online portal access
  • Complete duties as directed by supervisor.
  • Assist other personnel as directed by department lead or Reception Supervisor


  • High School education
  • 1-2 years relevant experience in public contact
  • Minimum one year Medical Reception experience (desired)


  • Problem solving skills
  • Skill in using a computer
  • Ability to type/data entry
  • Ability to remove oneself personally from given situations, remaining objective
  • Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff
  • Ability to multi-task
  • Skill in organizing and reporting information that is accurate and complete
  • Understanding of the need for and evidence of consistent respect for confidentiality
  • Ability to maintain composure in stressful situations
  • Skill in establishing and maintaining effective working relationships with all staff
  • Ability to prepare records in accordance with detailed instructions
  • Ability to communicate clearly
  • Ability to work in a team environment
  • Consistency and timeliness in attendance

How to Apply:

If interested in applying, please submit your cover letter and resume through the form below or email to

  • Please use “Medical Receptionist Position” in the subject line
  • We regret we are not in a position to personally respond to all applicants

Apply Now

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