Cascade Ear Nose and Throat, a division of Proliance Surgeons, Inc is looking for a Patient Scheduling/Call Center Professional to join our busy ENT practice with 3 clinics and an ambulatory surgery center.
High school graduate or GED One year medical scheduling or reception experience
Bilingual (Spanish and English) a plus Job Responsibilities:
Schedule appointments via telephone Answer patient calls and direct appropriately Check in/register patients, verify information on established patients, and update patient information in computer Triage calls with physicians and medical assistants Collect copays and payments on account in person and over the phone Assist patients with online portal access Accomplish other front office tasks such as scanning, faxing, opening mail, etc
Skills & Abilities:
Problem solving skills Knowledge of medical records software systems Knowledge of medical insurance requirements Consistency and timeliness in attendance Ability to communicate clearly with excellent phone etiquette Establish and maintain an effective working relationship with all staff Ability to maintain composure in stressful situations
$15-15.50 per hour in a benefited position How to Apply: If interested in applying, please submit your cover letter and resume through the form below or email to firstname.lastname@example.org.