Patient Billing SpecialistPrint

Job Summary

Provide patient accounting services including charge and payment posting and adjustments, claims and collections oversight and addressing billing inquiries with patient and health plans.

Job Description

Posted: 07/30/2019
Status: Full Time
Type: Administrative
City: Issaquah, WA

Job Summary

Provide patient accounting services including charge and payment  posting and adjustments, claims and collections oversight and addressing billing inquiries with patient and health plans.

Essential Qualities

The essential qualities include but are not limited to:

  • Patient and pleasant personality. Works well with all types of people
  • Strong written and verbal communication skills
  • Team Player; interfaces well with staff, patients and providers
  • Maintains professional demeanor
  • Dependable
  • Strong critical thinking skills and problem solver
  • Organized

Job Qualifications

Education / Certification/ Experience

  • Previous work experience in customer service, patient billing office and other related health care field.
  • Medical coding experience
  • Experience with health plan/insurance claims
  • Minimum two years in patient accounting
  • Previous experience in ENT or surgical billing preferred

Duties and Responsibilities

  • Troubleshoots and problem solves patient accounts
  • Posts private and insurance payments/vouchers
  • Posts phone payments
  • Completes adjustments to patient accounts
  • Updates patient insurance information, including memo entry for billing documentation
  • Provides customer service - answers billing inquiries from patients and/or healthcare providers
  • Creates refunds for patient or insurance over-payments
  • Sorts mail
  • Collects co-pays/pre-pays 
  • Enters charges
  • Follows collection process; which includes written and verbal correspondence with patients on unpaid claims.
  • Writes protest/appeal letters to insurance companies.
  • Rebills accounts
  • Provides insurance information support to clinic staff

Send resume to g.smith@proliancesurgeons.com



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