Patient Services RepresentativePrint

Job Summary

Plastic & Reconstructive Surgeons, a division of Proliance Surgeons, Inc., has an immediate opening for a full time Patient Services Representative.

Job Description

Posted: 11/08/2019
Status: Full Time
Type: Administrative
City: Renton, WA

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

  • Schedules all appointments with the appropriate physician and clinic to ensure top quality care to patients
  • Collects all patient demographic and insurance information accurately and completely
  • Reviews the schedule status daily for the remainder of the week and weeks following
  • Cancels and reschedules appointments, as necessary; follows-up on no shows
  • Monitors physicians’ daily schedules & alerts other team members of upcoming issues
  • Resolves issues for patients regarding any issues encountered in the appointing process or notifies appropriate department to ensure resolution of issue
  • Research complex issues across multiple databases and work with support resources to resolve patient issue
  • Ability to exhibit cooperation, flexibility and provide assistance when interfacing with patients, physicians & staff
  • Data entry incoming referrals from multiple referral sources and contact patients to coordinate appointment
  • Outbound calls to capture patients due for appointments and scheduling.
  • Other duties assigned

 

REQUIREMENTS:

  • High school diploma or equivalent.
  • Excellent phone etiquette, handling multiple phone lines and able to multitask in a fast paced environment

How to Apply:

If interested in applying, please email your cover letter and resume through the form below or email to A.Cielo-Brown@proliancesurgeons.com.



Apply Now

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