Front Office SupervisorPrint

Job Summary

Proliance Orthopaedics and Sports Medicine, a division of Proliance Surgeons Inc., is looking to fill the position of Front Office Supervisor for their Bellevue/Issaquah locations.

Job Description

Posted: 11/14/2019
Status: Full Time
Type: Administrative
City: Bellevue, WA

Position Summary:

The role of the Front office Supervisor is to help oversee front office staff and act as a working supervisor, supporting the front office manager, using excellent communication skills while leading by example. 

Reporting to: Front office manager

Core Values:

 The employee is expected to embrace and meet the three pillars of Proliance Orthopaedics and Sports Medicine: Teamwork, Patient Experience, and Process/Procedure.

Duties and Responsibilities:

  • Scheduling appointments and answering phone calls
  • Check-in and registration of patients, verification of information on established patients, verify insurance and update patient information in practice management software and electronic health record
  • Preparing charts daily and posting co-pays
  • Participating in the interview process
  • Training of new hires
  • Participating in performance reviews
  • Documenting and managing progressive discipline (in coordination with the front office manager and clinic director)
  • Managing weekly schedules (i.e. vacation) in supportive role alongside the front office manager
  • Maintaining and providing front desk coverage
  • Facilitating flow of patients by coordinating with clinical staff
  • Oversee Interpretation service scheduling
  • Manage the stock of business cards and registration packets

 

Required Skills:

  • Patient and pleasant personality; works well with a variety of people
  • Flexible attitude
  • Team player
  • Ability to work independently, with little supervision
  • Interfaces well with staff and physicians
  • Professional demeanor
  • Dependable
  • Strong leadership and mentoring skills

 

Education/Experience:

  • 3+ years medical office Lead/Supervisor experience
  • NextGen and EMR/EPIC experience (desired)

How to Apply:

If interested in applying, please email your cover letter and resume through the form below or email to J.Griffin@proliancesurgeons.com.



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