Careers

Front Office SupervisorPrint

Job Summary

Proliance Orthopaedics and Sports Medicine, a division of Proliance Surgeons Inc., is looking to fill the position of Front Office Supervisor for their Bellevue/Issaquah locations.

Job Description

Posted: 11/14/2019

Position Summary:

The role of the Front office Supervisor is to help oversee front office staff and act as a working supervisor, supporting the front office manager, using excellent communication skills while leading by example. 

Reporting to: Front office manager

Core Values:

 The employee is expected to embrace and meet the three pillars of Proliance Orthopaedics and Sports Medicine: Teamwork, Patient Experience, and Process/Procedure.

Duties and Responsibilities:

• Scheduling appointments and answering phone calls
• Check-in and registration of patients, verification of information on established patients, verify insurance and update patient information in practice management software and electronic health record
• Preparing charts daily and posting co-pays
• Participating in the interview process
• Training of new hires
• Participating in performance reviews
• Documenting and managing progressive discipline (in coordination with the front office manager and clinic director)
• Managing weekly schedules (i.e. vacation) in supportive role alongside the front office manager
• Maintaining and providing front desk coverage
• Facilitating flow of patients by coordinating with clinical staff
• Oversee Interpretation service scheduling
• Manage the stock of business cards and registration packets

 

Required Skills:

• Patient and pleasant personality; works well with a variety of people
• Flexible attitude
• Team player
• Ability to work independently, with little supervision
• Interfaces well with staff and physicians
• Professional demeanor
• Dependable
• Strong leadership and mentoring skills

 

Education/Experience:

• 3+ years medical office Lead/Supervisor experience
• NextGen and EMR/EPIC experience (desired)

How to Apply:

If interested in applying, please email your cover letter and resume through the form below or email to J.Griffin@proliancesurgeons.com.

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