Find a Physician
Front Office SupervisorPrint
Job Summary
Proliance Orthopaedics and Sports Medicine, a division of Proliance Surgeons Inc., is looking to fill the position of Front Office Supervisor for their Bellevue/Issaquah locations.Job Description
Posted: 11/14/2019Position Summary:
The role of the Front office Supervisor is to help oversee front office staff and act as a working supervisor, supporting the front office manager, using excellent communication skills while leading by example.
Reporting to: Front office manager
Core Values:
The employee is expected to embrace and meet the three pillars of Proliance Orthopaedics and Sports Medicine: Teamwork, Patient Experience, and Process/Procedure.
Duties and Responsibilities:
- Scheduling appointments and answering phone calls
- Check-in and registration of patients, verification of information on established patients, verify insurance and update patient information in practice management software and electronic health record
- Preparing charts daily and posting co-pays
- Participating in the interview process
- Training of new hires
- Participating in performance reviews
- Documenting and managing progressive discipline (in coordination with the front office manager and clinic director)
- Managing weekly schedules (i.e. vacation) in supportive role alongside the front office manager
- Maintaining and providing front desk coverage
- Facilitating flow of patients by coordinating with clinical staff
- Oversee Interpretation service scheduling
- Manage the stock of business cards and registration packets
Required Skills:
- Patient and pleasant personality; works well with a variety of people
- Flexible attitude
- Team player
- Ability to work independently, with little supervision
- Interfaces well with staff and physicians
- Professional demeanor
- Dependable
- Strong leadership and mentoring skills
Education/Experience:
- 3+ years medical office Lead/Supervisor experience
- NextGen and EMR/EPIC experience (desired)
How to Apply:
If interested in applying, please email your cover letter and resume through the form below or email to J.Griffin@proliancesurgeons.com.