Surgery SchedulerPrint

Job Summary

Bellevue Ear, Nose and Throat's Issaquah location, a division of Proliance Surgeons, Inc., currently has an opening for a Surgery Scheduler.

Job Description

Posted: 11/18/2019
Status: Full Time
Type: Administrative
City: Issaquah, WA

The Surgery Scheduler works with the clinical staff, facilities, health plans and patients to ensure surgeries are booked as ordered and patient service is coordinated.

Education / Certification/ Experience

  • Minimum three years previous work experience in surgery scheduling or other related health care field and customer service.
  • Otolaryngology, Facial Plastic or other surgical practice support background preferred


  • Skilled in medical coding
  • Understanding of the coordination between the physician office and surgical settings to schedule patient and arrange for surgical cases
  • Ability to work effectively both in a team environment and independently
  • Ability to understand comprehensive patient exams and treatment plans
  • Excellent communication and interpersonal skills
  • Ability to organize, prioritize and work efficiently
  • Working knowledge of an electronic medical record
  • Ability to grasp new concepts and skills
  • Honesty and integrity

Essential Qualities

The essential qualities include but are not limited to:

  • Patient and pleasant personality. Works well with all types of people
  • Strong written and verbal communication skills
  • Team Player; interfaces well with staff, patients and providers
  • Maintains professional demeanor
  • Dependable
  • Strong critical thinking skills and problem solver
  • Organized and able to multi-task


Duties and Responsibilities

  • Coordinate surgery times with multiple facility contacts
  • Prior authorizations of procedure for surgeries and/or office procedures
  • Appeals for prior authorizations
  • Verify surgery benefits
  • Communicates with patients on surgery benefits
  • Check in surgery patients
  • Schedule pre and post op appointments for patients
  • Pre op instructions to patients
  • Over view of schedule to ensure both locations are covered by adequate providers
  • Confirms surgeries with facilities
  • Create new patient charts and encounters for hospital and ER patients
  • Facilitates prepayment and/or coinsurance payment when indicated

Send resume to Grace Acosta at

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