Medical Billing Representative, non-exempt positionPrint

Job Summary

Seattle Obstetrics and Gynecology Group, a division of Proliance Surgeons, Inc., currently has an opening for a Medical Billing Representative.

Job Description

Posted: 03/05/2020
Status: Full Time
Type: Administrative
City: Seattle, WA

The role of the Medical Billing Representative is to provide billing assistance and general support to the business office. This includes complete account representation from the data entry of charges and payments and adjustments through the handling of billing inquiries, in person and via the phone.

Essential Qualities

The essential qualities necessary include, but are not limited to:

  • Patient and pleasant personality - works well with a variety of people
  • Flexible attitude - adaptable to new challenges and/or projects
  • Team player
  • Ability to work independently with little supervision
  • Excellent public relations
  • Interfaces well with staff and physicians
  • Professional demeanor

Duties and Responsibilities

The Medical Billing Representative is expected to perform position-related duties that include, but are not limited to:

  • Troubleshoot and problem solve accounts
  • Posting of private and insurance payments/vouchers
  • Completing adjustments to patient accounts
  • Updating of patient insurance information, including memo entry for billing documentation
  • Customer service - answer billing inquiries from patients and/or healthcare providers
  • Create refunds for patient or insurance over-payments
  • Sorting mail
  • Collect co-pays/pre-pays
  • Charge entry
  • Follow collection process; includes written and verbal correspondence with patients on unpaid claims
  • Write protest/appeal letters to insurance companies
  • Rebill accounts
  • Assist other personnel as directed by Managers


  • Minimum 1 year billing experience
  • Medical office experience (desired)
  • High School education

Essential Skills/Knowledge

  • Problem solving skills
  • Knowledge of medical terminology
  • Ability to read EOB’s (explanation of benefits)
  • Knowledge of CPT and ICD9 coding
  • Skill in basic data entry; 10-key proficiency
  • Skill in using a computer
  • Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff
  • Ability to multi-task
  • Skill in organizing and reporting information that is accurate and complete
  • Knowledge of basic math skills
  • Understanding and respecting the need for confidentiality
  • Ability to maintain composure in stressful situations
  • Skill in establishing and maintaining effective working relationships with all staff
  • Ability to prepare records in accordance with detailed instructions
  • Ability to sit for long periods of time
  • Ability to communicate effectively in person and on the phone
  • Consistency and timeliness in attendance

How to Apply

To apply, submit your resume and cover letter via the form below or via email to

Apply Now

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