Patient Service Coordinator Print

Job Summary

Proliance Orthopedic Associates, a division of Proliance Surgeons Inc., is seeking a Patient Service Coordinator who is outgoing, energetic, and caring to work in our Maple Valley office.

Job Description

Posted: 07/13/2018
Status: Full Time
Type: Administrative
City: Mapple Valley, WA

Desired Skills:

  • Customer service experience (medical or insurance office experience is preferred)
  • An ability to work in a fast paced environment as part of a team
  • Be able to multitask efficiently
  • Possess strong computer skills and the ability to learn a variety of computer programs

Job Duties:

  • Schedule patient appointments and follow up appointments
  • Acquire insurance verifications, referrals, and authorizations
  • Prepare and maintain the patients’ medical records
  • Answering multiple phone lines and triaging calls
  • Partner in the orientation and training of new staff
  • Occasionally be assigned projects to accomplish independently
  • Assist in scheduling surgeries and/or procedures
  • Act as contact for clinic providers, patient and family, referring physicians, outside agencies, outside staff and public by providing information regarding clinic’s services
  • Communicate with health care team members regarding the status and/or completion of care coordination activities
  • Multitask between making appointments for numerous doctors, handling general inbound phone calls while also acting as a liaison between patients and medical assistants

This is a full time position Monday through Friday with a complete benefit package.

How to Apply:

If interested in applying, please submit your cover letter and resume through the form below or email to or fax to 425-656-5341, attn: Hallie Ramey.

Please visit our website to learn more about POA at

Apply Now

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