Job Posted July 19, 2021

Revenue Cycle Specialist

Opening with Proliance Surgeons Bellevue Ear, Nose & Throat
Job Role: Administrative
Job Type: Full Time


Position Summary

Provide patient accounting services including charge and payment posting and adjustments, claims and collections oversight and addressing billing inquiries with patient and health plans.

  • Troubleshoots and problem solves patient accounts
  • Posts private and insurance payments/vouchers
  • Posts phone payments
  • Completes adjustments to patient accounts
  • Updates patient insurance information, including memo entry for billing documentation
  • Provides customer service – answers billing inquiries from patients and/or healthcare providers
  • Creates refunds for patient or insurance over-payments
  • Sorts mail
  • Collects co-pays/pre-pays
  • Enters charges
  • Follows collection process; which includes written and verbal correspondence with patients on unpaid claims.
  • Writes protest/appeal letters to insurance companies.
  • Rebills accounts
  • Balances batches and deposits
  • Provides insurance information support to clinic staff

The essential qualities include but are not limited to:

  • Patient and pleasant personality. Works well with all types of people
  • Strong written and verbal communication skills
  • Team Player; interfaces well with staff, patients and providers
  • Maintains professional demeanor
  • Dependable
  • Strong critical thinking skills and problem solver
  • Organized

Education / Certification/ Experience

  • Previous work experience in customer service, patient billing office and other related health care field
  • Medical coding, accounts receivable and collections experience required
  • Experience with health plan/insurance claims
  • Minimum two years in patient accounting
  • Previous experience in ENT or surgical billing preferred

Other Skills/Knowledge/Abilities

  • Ability to work effectively in a team environment and independently
  • Excellent communication and interpersonal skills
  • Ability to organize, prioritize and work efficiently with attention to detail
  • Working knowledge of an electronic medical record
  • Ability to grasp new concepts and skills
  • Honesty and integrity

The work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.

How we are protecting team members from COVID-19?
Employee and patient health and safety is our top priority. At Proliance, we are adhering to CDC, State and local orders regarding COVID-19 and have implemented processes and precautions across our facilities to prevent the spread of COVID-19.

Following the most recent vaccination mandate for healthcare workers in Washington State, and our commitment to the health and safety of our employees and patients, all Proliance employees will be required to provide proof of full vaccination upon hire, or proof of a medical or religious exemption.

Proliance Surgeons offers a generous benefits package including Medical/RX, Dental, Vision, 401k with profit sharing and more! Plus ALL of our employees enjoy the free perks of our employee purchasing program offering a variety of discounts on purchases made every day – including cell phone service!

Proliance Surgeons is proud to be an equal opportunity employer. We are committed to creating an inclusive environment, and we welcome and encourage people of all backgrounds, perspectives, experiences, and skills to apply.

All employment decisions at Proliance Surgeons are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. 

1231 116th Avenue NE Suite 915
Bellevue, WA 98004-4623

(425) 454-2568


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