Job Posted June 8, 2022

Patient Access Rep

Opening with Proliance Surgeons Puget Sound ENT
Job Role: Administrative
Job Type: Full Time


Position Summary

Medical receptionists with experience are encouraged to apply for this great opportunity to join our team. We are a busy 5 physician practice and three locations. Our physicians are outStanding and the team that supports them is equally exceptional. We offer competitive wages and excellent benefits.

We offer outstanding care to our patients by handling a high volume of calls, registering and scheduling patients using Next Gen software and proactively verifying patient insurance benefits. As a division of Proliance Surgeons we are able to offer our employees a small clinic atmosphere with the benefits of a large medical network.

Greet and welcome patients checking in for appointments
Pleasantly greet incoming callers
Schedule appointments via telephone & in person
Check in/register patients, verify information for established patients and update in computer Collect co-pays, pre-pays and payments on account in person and over the phone.
Answer patient calls and direct appropriately
Scan and file records, fax, send forms by mail, etc
Verify insurance benefits and eligibility
Consistently demonstrate HIPAA compliance
Complete duties as directed by supervisor

Problem solving skills
Computer skills
Data entry
Ability to exhibit cooperation, flexibility and provide assistance when interfacing with patients, physicians and staff Ability to multi-task
Respect for confidentiality
Ability to maintain composure in stressful situations
Ability to establish and maintain effective working relationships with staff
Ability to communicate clearly
Consistency and timeliness in attendance
Previous experience with Next Gen and Phreesia is a plus
ENT experience is a plus

High School Education
Minimum two years of Medical Reception experience

The work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.

How we are protecting team members from COVID-19?
Employee and patient health and safety is our top priority. At Proliance, we are adhering to CDC, State and local orders regarding COVID-19 and have implemented processes and precautions across our facilities to prevent the spread of COVID-19.

Following the most recent vaccination mandate for healthcare workers in Washington State, and our commitment to the health and safety of our employees and patients, all Proliance employees will be required to provide proof of full vaccination upon hire, or proof of a medical or religious exemption.

Proliance Surgeons offers a generous benefits package including Medical/RX, Dental, Vision, 401k with profit sharing and more! Plus ALL of our employees enjoy the free perks of our employee purchasing program offering a variety of discounts on purchases made every day – including cell phone service!

Proliance Surgeons is proud to be an equal opportunity employer. We are committed to creating an inclusive environment, and we welcome and encourage people of all backgrounds, perspectives, experiences, and skills to apply.

All employment decisions at Proliance Surgeons are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. 

Care Center

21911 76th Ave W Suite 211
Edmonds, WA 98026

(425) 670-6718


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