The individual reports to the Senior Manager of Application Services with focus on support of our care center applications. They will exercise full use of application standard principles, theories and concepts related to technical discipline and provide solutions to a variety of moderate to complex problems. Participate and lead activities relative to required applications with new Care Centers joining Proliance.
Establish and implement new or revised system requirements or procedures. Analyze user requirements, develop and implement systems for moderately complex processes and initiate corrective action as needed to stay on schedule. Provide daily support of applications, training of care center staff in existing and new clinical/business applications, support workflow analysis, improvement of efficacy within application and creation of technical and training documentation.