Job Posted March 21, 2022

Patient Services Rep

Opening with Proliance Surgeons Edmonds Orthopedic Center
Job Role: Administrative
Job Type: Full Time

Overview

Position Summary

Proliance Surgeons is one of the largest surgical practices in the country, with over 425 providers including over 250 board-certified physicians providing treatment at more than 100 care centers in Washington State. Our range of specialties includes orthopedics, sports medicine, spine, ear nose & throat, general surgery, ophthalmology, obstetrics & gynecology, urology and more

• Serves as telephone and office point of contact for practice
• Processes all patients for appointments and documentation
Communicate timely and effectively with providers when on ER call comes in, paying attention to detail.
• Checks eligibility; obtains insurance authorizations and referrals prior to appointment
• Performs patient demographic and appointment data entry for billing systems.

• Superior customer service skills
• Great interpersonal skills; demonstrating patience, composure and cooperation; working well with physicians and staff.
• Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with physicians, management and staff.
• Ability to meet strict deadlines.
• Skill in organizing and reporting information that is accurate and complete.
• Consistency and timeliness in attendance.

Skills/Knowledge/Abilities
• Ability to self-motivate.
• Work independently as well as with others as a team. Communicate well with team mates to insure great patient flow throughout the day.
• Be flexible. Cross train to provide the coverage when needed for other team members.
• Have organization skills and the ability to follow through with tasks given.
• Ability to work collaboratively under pressure, and multitask.
• Excellent time management skills and sound judgment.

• High school diploma.
• At least 1 year of medical reception experience.
• Data entry experience.
• NextGen experience would be ideal.

• Sitting for extended periods of time.
• Manual dexterity required for use of computer keyboard.
• This position may be stressful at times.
• Working 40 hours per week. Some responsibilities may require longer work hours in order to complete assignments.

The work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.

The work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.

How we are protecting team members from COVID-19?
Employee and patient health and safety is our top priority. At Proliance, we are adhering to CDC, State and local orders regarding COVID-19 and have implemented processes and precautions across our facilities to prevent the spread of COVID-19.

Following the most recent vaccination mandate for healthcare workers in Washington State, and our commitment to the health and safety of our employees and patients, all Proliance employees will be required to provide proof of full vaccination upon hire, or proof of a medical or religious exemption.

Proliance Surgeons offers a generous benefits package including Medical/RX, Dental, Vision, 401k with profit sharing and more! Plus ALL of our employees enjoy the free perks of our employee purchasing program offering a variety of discounts on purchases made every day – including cell phone service!


Proliance Surgeons is proud to be an equal opportunity employer. We are committed to creating an inclusive environment, and we welcome and encourage people of all backgrounds, perspectives, experiences, and skills to apply.


All employment decisions at Proliance Surgeons are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. 

Care Center

7320 216th Street SW Suite 320
Edmonds, WA 98026-8006

(425) 673-3910

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