Job Posted June 15, 2022

Receptionist

Opening with Proliance Surgeons Bellevue Ear, Nose & Throat
Job Role: Administrative
Job Type: Full Time

Overview

Position Summary

The Medical Receptionist is liaison for patient appointments, gathering and inputting registration information, performing front office support roles including records and accommodating patient service. This includes booking appointments, greeting patients, processing necessary information to support that activity and triaging with physicians and medical assistants on acute scheduling problems.

1. Schedule medical appointments, conferences, and attorney depositions via telephone and in person
2. Check in/register patients, verify information on established patients, and update patient information in computer
3. Collect co-pays and daily balancing of cash box.
4. Facilitate flow of patients by coordinating with medical assistants
5. Accomplish other front office tasks such as medical records filing, faxing, opening mail, etc.
6. Complete duties as directed by supervisor.
7. Assist other personnel as directed by Operations Manager.

• Patient and pleasant personality; works well with a variety of people
• Flexible attitude
• Team player
• Ability to work independently, with little supervision
• Interfaces well with staff and physicians
• Professional demeanor

Education/Experience

• High School education
• 1-2 years relevant experience in customer service
• Minimum one-year Medical Reception experience (desired), ENT preferred
• Background with health plans desired

Skills/Abilities

• Problem solving skills
• Skill in using a computer
• Ability to accurately type/data entry
• Attention to detail
• Ability to remove oneself personally from given situations, remaining objective
• Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff
• Ability to multi-task
• Skill in organizing and reporting information that is accurate and complete
• Understanding of the need for and evidence of consistent respect for confidentiality
• Ability to maintain composure in stressful situations
• Skill in establishing and maintaining effective working relationships with all staff
• Ability to prepare medical records in accordance with detailed instructions
• Ability to communicate clearly
• Consistency and timeliness in attendance

The work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.

How we are protecting team members from COVID-19?
Employee and patient health and safety is our top priority. At Proliance, we are adhering to CDC, State and local orders regarding COVID-19 and have implemented processes and precautions across our facilities to prevent the spread of COVID-19.

Following the most recent vaccination mandate for healthcare workers in Washington State, and our commitment to the health and safety of our employees and patients, all Proliance employees will be required to provide proof of full vaccination upon hire, or proof of a medical or religious exemption.

Proliance Surgeons offers a generous benefits package including Medical/RX, Dental, Vision, 401k with profit sharing and more! Plus ALL of our employees enjoy the free perks of our employee purchasing program offering a variety of discounts on purchases made every day – including cell phone service!


Proliance Surgeons is proud to be an equal opportunity employer. We are committed to creating an inclusive environment, and we welcome and encourage people of all backgrounds, perspectives, experiences, and skills to apply.


All employment decisions at Proliance Surgeons are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. 

Care Center

510 8th Avenue NE Suite 310
Issaquah, WA 98029-5436

(425) 392-3561

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