Performs release of information (ROI) functions in compliance with established policies, procedures and Federal and State regulations, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA). The role of the ROI Specialist is absolutely critical for effective, accurate and excellent patient care. Accuracy and efficiency of the ROI team directly impacts our mission to be the leader in physician-managed healthcare services and to provide excellent surgical and clinical care for every patient, every day.
The ROI Specialist, under the leadership of the ROI Supervisor and Manager, is responsible for interpreting all requests for copies of medical records, ensuring proper authorization, and compliance with legal and regulatory requirements relevant to the privacy and security of protected health information. The ROI Specialist will prioritize all requests directly related to patient care and ensure record copies are securely sent based on the specifications of the request and authorization. The ROI Specialist will ensure a thorough and accurate search of all current and legacy medical record systems, to include paper medical records as applicable. The ROI Specialist will log all requests and record the information that was sent as required.