Job Posted November 30, 2021

Revenue Cycle Support Clerk

Opening with Proliance Surgeons, Inc.
Job Role: Administrative
Job Type: Full Time

Overview

Position Summary

Proliance is one of the largest surgical practices in the country, providing excellent care at more than 100 centers throughout Washington State.  Many of our surgeries are performed at our own ambulatory surgery centers—where costs are often lower and recovery times faster. Patients return home the day of their surgery to begin healing and rehabilitation and get back to doing what they love, faster.  Each and every teammate has a crucial role as a part of our team focused on providing excellent patient care with high value for our patients, their families, employers, payors and our community.

At Proliance Surgeons, it is our mission to be the leader in physician-managed healthcare services.  Each teammate contributes to our vision of excellent surgical and clinical care for every patient, every day.  Our values of Integrity, Leadership, Loyalty, Mutual Respect and Innovation transcend all of our relationships: our patients and their loved ones, one another as team members, our business teammates and our community teammates.  Every teammate is expected to embrace and demonstrate these shared values.

 

Position Summary

The role of the Revenue Cycle Support clerk is a valued member of our Revenue Cycle team.  As the Revenue Cycle Support clerk, you will provide basic types of clerical support to the unit/team/department.  This position will be interactive with all Proliance Surgeons sites.

The key duties and responsibilities of the Revenue Cycle Specialist include, but are not limited to:

 

  • Open, distribute and scan daily incoming revenue cycle mail
  • Ability to navigate within Proliance Surgeons billing systems
  • Review and investigate all returned mail for appropriate forwarding address
  • Consistently provide high quality work in a timely manner as expected
  • Preparation of outgoing documents, claims and correspondence requests
  • Process Private payments
  • Act as a backup to payment and patient accounts team
  • Assist with Revenue Cycle projects as needed
  • Complete duties and assist others as directed

The essential qualities necessary include, but are not limited to:

 

  • Superior customer service skills
  • Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians, and staff.
  • Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
  • Using time efficiently, with meticulous attention to detail, accuracy, and completion
  • Ability to manage multiple factors for the best result.
  • Resourcefulness in addressing first level problems and tenacity to see things through to solution
  • Ability to remove oneself personally from given situations, remaining objective
  • Able to adapt to change, delays or unexpected events while maintaining a positive mindset
  • Clear oral and written communication
  • Ability to provide feedback to improve performance
  • Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision.
  • High School diploma or GED
  • Minimum 1-3 years Medical office setting
  • Ability to effectively use and office equipment
  • Basic knowledge of Microsoft Office Word, Excel and outlook
  • Great organizational and multitasking abilities
  • Experience with Nextgen and Amkai Billing Systems preferred

The work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.

How we are protecting team members from COVID-19?
Employee and patient health and safety is our top priority. At Proliance, we are adhering to CDC, State and local orders regarding COVID-19 and have implemented processes and precautions across our facilities to prevent the spread of COVID-19.

Following the most recent vaccination mandate for healthcare workers in Washington State, and our commitment to the health and safety of our employees and patients, all Proliance employees will be required to provide proof of full vaccination upon hire, or proof of a medical or religious exemption.

Proliance Surgeons offers a generous benefits package including Medical/RX, Dental, Vision, 401k with profit sharing and more! Plus ALL of our employees enjoy the free perks of our employee purchasing program offering a variety of discounts on purchases made every day – including cell phone service!


Proliance Surgeons is proud to be an equal opportunity employer. We are committed to creating an inclusive environment, and we welcome and encourage people of all backgrounds, perspectives, experiences, and skills to apply.


All employment decisions at Proliance Surgeons are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. 

805 Madison St Suite 901
Seattle, WA 98104

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